FAQ

How does shipping work?

HaloPapi partners with global merchants in order to provide you the best prices and the most interesting products.

This means that your order is shipped from global areas such as Indonesia, Singapore, China, Turkey, etc. Because we ship directly from our partners in these countries, your item may take 3-35 days to arrive. Please don't panic if it doesn't show up immediately, it's on its way :). Trust me, we will do the best to deliver your order.

We offer international shipping options too - no matter where you are, you can buy from us!

What if I need to return something?

No worries! Contact us right away and we'll help guide you through the process as soon as possible.

How do we contact you with press inquiries?

Send us an email and we'll get back to you as soon as we can.